So, the cleaning services you are going to hire promise to be the best domestic cleaning company in the region? But what if all their promises are just tall claims and nothing else?
Well, merely searching online for the "best domestic cleaning company" won't be enough to hire a dependable company. So, how to ensure the cleaning company you are going to hire is right for you or will return the best value against your investment?
Here are some time-tested tips for hiring the best domestic cleaning company
Ask Your Family or Friends for Referrals
The people that care about you the most are your family and friends. Start with asking these people about any referrals and recommendations. The referrals will help you with an inside look at how a cleaning company performs, and then you can decide if you should hire them or not.
Also, a referral can help you with a big discount, as some cleaning companies offer discounts to their new clients that come through referrals.
Contract Workers Vs. Employees
Show your research skills and find out if the so-called "best domestic cleaning" company has permanent employees or contract workers. Usually, contract workers don't get the same benefits as permanent staff, and it reflects in the services they render.
It is advised to go with the best domestic cleaning service companies that have employees so that you get the best level of services.
Pricing Policies
Most folks avoid going through the pricing policies before hiring a cleaning company. It'd be great to hire companies that charge upfront, as it reduces the hassles of dealing in cash and any extra or hidden charges if you don't take any add-on services.
Go through the pricing policies and understand how their refund policies work in case you are not happy with the services.
Never Take Online Reviews for Granted
This is one of the best ways to find out if a company is worth hiring or not! Typically, happy clients don't tend to post reviews on the site, but an unhappy client makes sure to share his experience with other people.
Skimming through the reviews will help you understand the company better. Try to look for negative reviews and understand what made the customer irate and why he/she was unhappy with the services.
You will certainly find some companies with perfect scores, but it can be fishy sometimes. Check out multiple reviews, and then decide if the cleaning company is worth hiring or not.
Their Experience in the Industry
More experience, better cleaning! It's a rule of thumb, as experienced cleaners tend to clean better. However, there are some seedling cleaning companies as well that can clean your house to make it spick and span.
But how to find out if the domestic cleaning company you want to hire is experienced or not. Going through the reviews is a good move to find out how experienced a company is.
Also, try to figure out the time span for which the company is into the business. All these things may take some time, but it is certainly fruitful as you will get amazing cleaning at reasonable rates.
Service Offerings
What cleaning services do they offer? Is it a domestic cleaning company only? Or do they clean the carpets and other things as well when you opt for specific services?
It would be great to hire a cleaning company that offers multiple cleaning services, say carpet and upholstery cleaning. You can even make a cleaning package to make the entire house spotlessly clean and without the hassles of hiring multiple cleaning companies.
Satisfaction Guarantees
When you invest money in getting your house cleaned, it's the duty of the cleaning company to ensure that you are happy with the job!
Not all cleaning companies offer a satisfaction guarantee. These guarantees can include recleaning the entire house if you aren't happy or retouching the things you want to get cleaned again.
Some companies even offer discount coupons as a sorry, or they try hard to make things right.
Cleaning Supplies
What type of cleaning supplies a company uses will also impact your decision! The quality of cleaning supplies will surely affect the cleaning. Also, there are some companies that require their customers to provide cleaning supplies.
You should go with a cleaning service company that comes equipped with everything required to clean the house. Also, some companies offer options such as green supplies that are organic and free from chemicals.
Trained and Insured Workforce
Is the cleaning company insured? If not, there's no point in hiring them to get your house cleaned! Always go with an agency with insured and trained staff. The insurance will cover all damages and injuries that can happen during renderings services.
Not hiring an insured company will hold you liable to compensate for the coverage charges, and the amount can be huge in some cases.
Same Day Service
Not every cleaning company out there offers same-day service. But if you want to get your house cleaned the very same day, check out if the company is ready to send their technicians.
Final Thoughts
These time-tested tips will certainly help you hire the best domestic cleaning company in any part of the country, that is Melbourne, Sydney, Brisbane, and Gold Coast. At Effly, we are a licensed and bonded cleaning agency with trained employees.
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Julie is a passionate writer a mother of three kids and a dedicated cleaning enthusiast, eager to share valuable insights and practical tips on maintaining a clean and organized home. With a deep understanding of the challenges of maintaining a tidy living space, Julie has spent years honing its expertise in cleaning methods, organizing techniques, and sustainable practices.